SELL US YOUR CAR FAQS

WHY SHOULD I SELL MY CAR TO EAST BAY BMW?
We offer a quick and easy alternative to going through a dealer or private buyer with no obligation to purchase a vehicle.

WHAT KIND OF CARS DO YOU BUY?
We buy any used vehicle regardless of its age or condition. That includes luxury cars, sports cars, work trucks and SUVs.

HOW DO YOU DETERMINE HOW MUCH MY CAR IS WORTH?
Our purchasing team is staffed with well-trained industry professionals who have the knowledge and experience to determine the appropriate price by performing a detailed inspection along with using current market data to determine the value of your car in today’s market.

WHAT IF I OWE MONEY ON MY CAR?
If you still owe money on your car and your lender has your vehicle’s title, simply provide us with the payoff letter. East Bay BMW will work with your lender to obtain the title to your vehicle. If we buy your car for more than you owe, we’ll pay you the difference at the time of purchase.

CAN I SELL A CAR OWNED BY MY COMPANY?
East Bay BMW has a lot of experience working with companies of all sizes. We’re even prepared to purchase whole fleets of used vehicles. Simply provide us with the appropriate documentation authorizing you to sell the car(s) on your company’s behalf and we’ll finalize the transaction.

WHAT IF MY CAR ISN’T RUNNING?
We buy cars in any condition, even if your vehicle isn’t operational.

WHAT IF I DON’T HAVE THE TITLE TO THE CAR I’M SELLING?
If you still owe money on your car and your lender has the title, simply provide us a payoff letter. East Bay BMW will work with you and your lender to obtain the title to your vehicle. If you’ve lost the title, we will contact the local DMV to obtain a duplicate.

WHAT DOCUMENTATION DO I NEED TO SELL MY CAR?
When you sell your car to East Bay BMW you’ll need the vehicle title or payoff information, the driver’s license of the person named on the title, and of course, your car and keys.

WHO IS THE PERSON THAT APPRAISES MY CAR?
The qualified East Bay BMW representative who appraises your car will be one of the members of our purchasing team. He/she is trained to evaluate and confirm that the vehicle is as the seller described and will fully evaluate the mechanical and structural conditions of the vehicle as well. Our buyers are fully capable of answering any questions you may have about the process or the quote. Just ask your sales contact at the store to introduce you to the team.

HOW WILL YOU PAY ME?
When you sell your car to East Bay BME you’ll be paid with a check within 5 business days.

CAN I GET MY CAR APPRAISED ONLINE?
We do not give guaranteed appraisal values online. We will provide you will some common online resources to visit before bringing your vehicle in.. Since online resources are just estimates, it is necessary for us to physically inspect your vehicle to provide you with a written offer to purchase your vehicle.

WHY IS THE OFFER TO PURCHASE DIFFERENT FROM YOUR RETAIL PRICES?
Our offer will be different from our retail prices for many reasons. Due to the costs associated with reconditioning, marketing and providing warranties for our vehicles, we must purchase vehicles for less than we feel we can retail the vehicle for.

WILL MAKING AFTERMARKET MODIFICATIONS TO MY VEHICLE IMPACT THE VALUE?
Supply and demand ultimately determines the value of a vehicle in the marketplace. Aftermarket modifications can positively impact the offer to buy your vehicle as it helps set your vehicle apart from the rest. Also, aftermarket modifications can potentially void the factory warranty and in this situation they would negatively impact the offer.

ISN’T THIS TOO GOOD TO BE TRUE? WHERE’S THE CATCH?
There is no catch. We buy used cars. That’s it. Our promise is to provide customers with a stress-free, guaranteed selling solution – eliminating the uncertainty and hassle of selling your car to a private party.