An Important Message from Hendrick

East Bay BMW Frequently Asked Questions (FAQ)

At East Bay BMW we try to provide all the answers for Pleasanton drivers so they can make the best buying decision for them. Check out our most frequently asked questions before stopping by, please feel free to ask some additional questions as well!

Yes. We provide loaner vehicles for most services (outside of general maintenance) for vehicles still under warranty.

Yes. We are partnered with LYFT to provide transportation within a certain mile radius.


Yes. We provide all the tools necessary for an online buying process.

We have a variety of warranty coverage available above and beyond manufacturer warranty.

Yes. We have an extensive inventory of new and used vehicles of all makes and models.

Yes. We offer financing and leasing on almost all inventory. Leasing is not available on some pre-owned inventory.

Finance & Insurance. Our department provides loans, verifies auto insurance, completes DMV docs and offers service plans throughout the purchase or leasing process.

7,500 to 10,000 miles is a good rule of thumb but it also depends on how you drive your vehicle. If your vehicle is equipped with iDrive then you can go into the vehicle status menu to find out when your vehicle’s next service might be due.

229-Point Inspection by a BMW Certified Technician.

You will receive a complimentary Encore from our Product Genius Team. Plus a swag bag with additional gifts and coupons for future use valued at $200.

Yes. We do have Home Delivery options available.

Contact Us


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4350 Rosewood Dr • Pleasanton, CA 94588

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Today's Hours:

Open Today! Sales: 9am-6pm

Open Today! Service: 7:30am-5pm

Open Today! Parts: 7:30am-5pm

East Bay BMW 37.700249, -121.876907.