East Bay BMW’s Concierge Services

During these challenging times we want to make your service and buying experiences as safe and seamless as possible. Our team is ready and happy to assist you with your vehicle needs. We offer a number of easy to use online tools but we also have our best asset – our people – available to you. Please don’t hesitate to reach out and let us know how we can help!


How does this work?

How Are We Keeping Guests and Teammates Safe?

  • NO contact service.
  • Thoroughly disinfect your vehicle before and after service.
  • Steering wheel and seats wrapped in plastic.
  • All team members wear masks and gloves and adhere to social distancing protocol at all times.
  • Client lounge area arranged for social distancing practices and clearly marked.
  • No contact payment process and individually wrapped pens that you keep.
  • Loaner vehicles are thoroughly cleaned and disinfected for each client.
  • Pick-up and delivery options available.


Available Online | Call us at: 844-361-5467 | Chat | Text | Email

  • Explore payment options using our easy 4-step tool.
  • Get a fair appraisal of your current vehicle with our Value Your Trade Tool!
  • Receive options for financial assistance or apply for financing in just a few easy steps.
  • Take a virtual test drive or get a virtual tour from one of our knowledgeable team members on any in stock vehicle.
  • Take advantage of our special offers here.
  • Don’t hesitate to contact us with any questions or requests. We are here for you!

Contact Sales Concierge

Shop New Inventory


Open 7am-5pm Monday-Friday & 7:30am-5pm Saturday | Call us at: 844-361-5467 | Text | Chat | Email

  • Schedule service online anytime.
  • Pick up and delivery options available right to your home.
  • No contact service when you come to our service drive.
  • We will take extra steps to sanitize your vehicle upon arrival and before you go home.
  • Friendly and knowledgeable Parts Advisors who are ready to assist.
  • Take advantage of our service specials & parts specials today.

Schedule ServiceContact Service Concierge

Service Specials

East Bay BMW is located at: 4350 Rosewood Dr • Pleasanton, CA 94588
East Bay BMW 37.700249, -121.876907.