I’ve been servicing my cars in this dealership for years and can only speak for myself. Although what I see there is that they treat each customer like they would treat a guest in their own home, paying attention to details taking care of the cars we love, anticipating what we, customers, need. And special thanks for that to my service adviser, for all these years- Geoffrey Murray!
This is my third BMW it I’m going to get from BMW EastBay. Sunil Sharma was amazing he helped me get a great deal and was very patient with me. This location always has great service and they really try to give you the best deal.
East Bay BMW in Pleasanton is always so friendly and extremely helpful! Everyone there has great customer service and they always giving you the exact information you need. Geoff Murray is especially wonderful and I’ve loved working with him over the years! Thank you Geoff and East Bay BMW!
I have been visiting EB BMW for a couple years and what always brings me back is the service I receive from Geoff Murray. I appreciate his honesty and transparency! Hands down one of the most knowledgeable advisors I?ve worked with.
We are excited to lease our first BMW, thanks to East Bay BMW! The team made it easy & seamless, esp when shopping with our children!
Ryan Moayer has been my service advisor for the past and present visits. He's very pleasant, helpful and accommodating. He's knowledgeable and courteous. I am comfortable with him that's why I always asked for him every time I have issues and service my car. Wish he'd stay my advisor for a while. Thank you.
I call Ezequiel when I have a problem, he makes me an appointment at my convenience. I pull up and I am pleasantly greeted. Ezequiel tells me how long it gonna take and asks if I want a car wash. Never exceeds the time he states. I love Eastbay BMW. Ezequiel is the man.
Zek, the service writer makes servicing my all my vehicles a breeze! I refer all my friends to him! Best customer service!
I worked with Mike and Jason. Great to work with Jason again. I have purchased several cars from Jason and have always been pleased. This was a complex deal, but Jason and Mike did everything they could to make it go as smooth as possible. Love the car!
Leave Us A Review