Great customer service from Ryan. Very helpful in explaining things about my car.
Excellent Service provided by Geoffrey Murray, right from drop off to pick up. This is my 4th BMW from Fremont dealership. Its great working with Calvin and I am very happy with their service.
Excellent service while I waited. Felt totally safe in the lounge, saw people coming through regularly to clean surfaces and remove trash. Had oil service, brake flush, interior/exterior protectant refresh completed and took the proactive step of having the battery replaced on my now 5-year old car.
In the market for a new vehicle, I had seen the BMW X1 on the road and really liked it! Looked it up online on different sites and still liked it. To be fair when starting the buying process, we went and looked at other vehicles, always comparing it. Finally we chose East Bay BMW because of easy access for us. How happy we are that we did. We got a tremendous sales person, Michael Sutton. We discussed the car and then test drove it. That night, we came home with our car that we absolutely love!!
My experience here was great Chose them as my dealership not only because i found the car that i want it, but because they offer you a excellent costumer service and great atmosphere , sale staff name Mark Trimbell helped me work thru the vehicle explained everything i need and good person to help run the process if you ready to want the vehicle. I have no doubt for this place East Bay BMW Thank you !
Nothing but great things to say! Ryan is always great to work and the team at East Bay BMW always goes the extra mile to satisfy the customer.
My hubs just bought a new electric mini from East Bay Mini and the wonderful Jaspreet helped guide me through all the features last weekend over the phone via facetime (staying safe during covid yall!) and answered every question I had. For a brand new model, I'm impressed he knew every last detail. Love the car, love the service. vroom vroom!
Daniel Fox was my Sales Rep and he was a true professional. Very knowledgeable about the entire process. Would recommend him to friends and family.
Professional, timely, eff efficient
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