Nicole Pulido was awesome and so much fun and helpful. I will be right back to her next time.
Sunny was the person I ordered my car with. He kept me informed thru the process. At delivery of the car, Greg stepped in and finished the sale. Both gentlemen were great, knowledgeable and friendly. I love this dealership.
Michael Sutton found me as I was looking for another salesman with whom I had an appointment to view an advertised, used BMW that was on the lot. Though the other salesman was busy, Mike took the time to find the car, take a test drive and answer all my questions. I ended up closing the deal with Mike and I couldn't be happier! Mike is a great guy who takes the time to not just listen to you, but actually hear what you are looking for. Thanks Mike!
For top-notch customer service and expert care East Bay BMW is the place, as a long-time customer I continue to bring my Parts and service needs to East Bay because of the friendly, knowledgeable and professional staff there. Erwin, Fred and Ben are amazing professionals who will take great care of you and your vehicle.
I had a lot of questions and Fred in the parts department answered all of them. He was Very patient and polite. Thanks again Fred.
Dealing with Greg Angel at East Bay BMW was a total pleasure. He was personable, pleasant and made buying my new car easy and fun. Highly recommended.
Fred in parts not only had my X3 interior mats ready for pick up but instantly installed them for me and I am a old dude with disabilities Thank you for your help today
Had my cap stolen and Fred was very helpful on the phone and in person. He even took the time to replace the caps even though it was raining.
Took my car to service ezequiel was my service advisor was extremely Knowledgeable and extremely helpful got my car back wash and clean very good experience
I visited East Bay BMW twice and last time was 3/10/2020 I am very happy with both time- the first time my service adviser was Ezequiel Henriquez and this time that was for recall and service my service adviser was Geoff Murray both of them very professional- I have to thank both drivers that take me to and from my house. Jacob Ryan was one of the drivers unfortunately I didn't get the name of the other driver. Highly recommend East Bay BMW!
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