I was looking to place a factory order for a BMW X3 M40i and contacted several BMW dealers in the Bay Area that were rated well on DealerRater. Mark Trimbell from East Bay BMW was very responsive, more so than the other dealers I contacted. He was very knowledgable about placing factory orders and did a great job walking me through what to expect. Pricing was fair and there were no shady fees tucked into the purchase. I found East Bay BMW to be honest, knowledgable, and friendly, and would highly recommend them.
Amit did a great job. I pointed out something I was concerned about and her personally took care of it. I was just saying to my husband that I love the service at East Bay BMW.
I've been an East Bay BMW customer for over 20 years. They are the most knowledgeable specialists when it comes to ensuring all my BMW cars stay in top shape. I recommend them with full confidence. All this time they never failed me.
On time, customer area not well stocked as others
Great place, good customer service. There has been no delay. Bought the car with another dealer but would love to buy my next car with you!
Great service! I went in for an oil change and my service manager took great care of me. The lounge has cubicles, which allowed me to continue working while waiting for my 7 series. This was my first experience with BMW as I recently purchased my used 7 series from an out of state BMW dealer. East Bay BMW will be my new BMW home
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