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Customer Testimonials
Brought in my car for an oil change and maintenance check. Received such great customer service from Michaelangelo and Dan. I had just got off work in the morning and they made it as convenient as possible for me by providing a loaner. Got my car quicker than I expected. It was very clean and ready to go. Michaelangelo also let me know what services will be due next. In the past I’ve gone to Berkeley BMW, but after this great experience this is my new spot! Thanks East Bay BMW Pleasanton!
Our overall experience was outstanding. Jesus Martinez truly worked to get us to a payment we were comfortable with and I am driving the most amazing car I’ve ever owned. We came to BMW East Bay after a month of horrible service trying to buy an Audi and I could not be happier with my X2. I’m so happy to drive anywhere now because I have an incredibly fun, sporty, classy yet sensible for my lifestyle car. I love my BMW and I love the relaxed buying experience that Jesus gave us! Thank you!
Thanks to Mark Trimbell and Finance's Christian Lee for their very kind consultation and guidance. These were treated like family like friends.
Thanks to Mark Trimbell and Finance's Christian Lee for their very kind consultation and guidance. These were treated like family like friends.
When we arrived the vehicle was already on a test drive, so we waited from the person before to finish looking over the car. They were upfront on the current status and we were able to test drive and negotiate in order to secure the vehicle. Them being direct and honest allowed us to make the decision and finalized a deal that we were comfortable with.
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